Essential
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DELIVERY/SHIPPING PROCESS
- Cash On Delivery ,Home Delivery available (All over Bangladesh)
- Order Process time takes at least 24 hour.
- We call to verify number and confirm order.
- Order tracking or order updates available.
DELIVERY TIME
- Inside Dhaka approximately 24-48 hours (Delivery Time).
- Outside Dhaka approximately 2-5 days (Delivery Time).
- Customer can check the product in front of the delivery person.
DELIVERY COST
- Inside Dhaka: Charges range from 60/- to 70/- (DEPENDS ON PRODUCTS)
- Outside Dhaka: Charges are 100/-
- Final charges vary based on product type, size, and weight, displayed during checkout.
RETURN/REPLACEMENT WARRANTY
- We have basic 3 days replacement warranty.
- If the product is not genuine/original. (Must notify within 24 hours)
- If you received a physically damaged Product after opening package.(Must notify in-front of delivery man or send unboxing video)
- If the Product is completely different from the picture on the website.
- If you Change your mind/Misplaced order (unopened items).
- Read more in Return Policy page.
REFUND PROCESS
- If we cannot provide replacement.
- If you changed mind & cancel order before the Products is already shipped.
- If a different Products is delivered to you.
- If you don’t want replacement (unopened item)
- Note: We don't offer any Exchange services.
- Read more in Refund Policy page.
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